FAQs and Return Policy
Thank you for visiting my store!
Here are some of the most Frequently Asked Questions:
When I order an ebook, how will I get it?
Once you purchase an ebook, you will receive an order confirmation email with a link to your book. You'll also get an email from help@bookfunnel.com with a link to download the ebook, or you can send the ebook directly to your favourite device. Just follow the instructions and you'll be reading in no time!
If the email doesn’t arrived in 10 minutes, look for it in your Spam folder or, if you have Gmail, in your Promotions folder.
You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase your books.
Your library will contain all ebooks you have downloaded through BookFunnel from any authors. This is great for rereading books no longer on your device or resending ones that were accidentally deleted.
What if I have a problem with my ebook?
If you have a technical issue in getting your ebook, BookFunnel’s knowledgable staff is here to help! Email help@bookfunnel.com for assistance in getting your ebook to your preferred reading device.
Why would I want to buy directly from Rebecca (or any author)?
Buying from this site supports the author. (*waves*)
Buying through a retailer also supports Rebecca, but not as much. Every retailer (from Amazon to Kobo) takes 30% of the proceeds (or more).
When you make a purchase here, all your money goes directly to Rebecca.
Also, when you shop here, you'll find unique products (ebook bundles, special merchandise, etc.) not available on retailers.
Can I still find you on Amazon / Apple / Kobo (etc.)?
Of course. I will continue to offer all my main releases at big-name retailers, though they will be available first here. Please buy your books wherever you’re most comfortable. My goal here is to give you more options, not to limit you!
What is your refund policy?
All digital goods sales are final.
If you experience a problem with your digital purchase, such as downloading issues, please contact our ebook delivery service at help@bookfunnel.com. They have excellent customer support and will help you get your book onto your preferred device!